We offer solutions to any inquiry through our specialist technicians by phone, e-mail, Skype or WhatsApp.
We provide a direct and tailored response by the technician that is most suitable to your inquiry, directing them to your issue and working with the means of communication that best provides our service and response.
Rius provides a highly specialist technical service for the commissioning and maintenance of our equipment.
We guarantee to customers that we will provide the necessary assistance for the installation and commissioning of the equipment as well as its best possible maintenance.
In order to provide a faster response, we always ask for the following:
- Machine serial number / machine type.
- Details of the technical inquiry / video / photograph
- Phone no. / e-mail address / Skype details